Return Policy

We understand that sometimes you need to try on, or see, a piece of jewelry in person. Therefore, we have a three day unconditional money back policy. If you let us know by the third day of receipt of your jewelry that you wish to return by emailing info@diannesjewelry.com, we will be happy to refund your money.

All custom design jewelry sales are final. 

A 50% deposit is required for custom design upon approval, and the remaining balance is required prior to shipping or pick-up.

 

Shipping Policy

We ship your order fully insured via UPS or FED EX second day delivery at no charge to you. The items are 100% covered while in transit. We ship all packages Tuesday-Thursday for second day delivery. Please note, your package will require an adult signature. Your tracking number will be sent via email.